Maui Nui Venison

Our Offerings

Orders & Tracking

Snack Sticks

'Ohana Reserve Aged Cuts

Our Methods

We strive to ensure all orders are delivered in optimal condition. If you have any issues with your shipment, such as thawed items upon arrival, please notify us immediately. We offer a satisfaction guarantee and are willing to provide replacements f

We strive to ensure all orders are delivered in optimal condition. If you have any issues with your shipment, such as thawed items upon arrival, please notify us immediately. We offer a satisfaction guarantee and are willing to provide replacements for items that do not meet our quality standards.&#xA0;

How can I ensure my order is delivered in satisfactory condition?

If you are still receiving shipments post-cancellation, it might be due to an active subscription under a different account associated with another email address. Please contact us with the correct email address to ensure we've cancelled the correct

If you are still receiving shipments post-cancellation, it might be due to an active subscription under a different account associated with another email address. Please contact us with the correct email address to ensure we&apos;ve cancelled the correct subscription. Rest assured, once cancelled, you should not receive further shipments.

Why am I still receiving shipments after cancelling my subscription?

While we always strive for perfection, we’re human and mistakes can happen from time to time. If you notice an item missing from your order, please contact us right away. We’ll promptly take care of it, either by sending a replacement or issuing a re

While we always strive for perfection, we&#x2019;re human and mistakes can happen from time to time. If you notice an item missing from your order, please contact us right away. We&#x2019;ll promptly take care of it, either by sending a replacement or issuing a refund if needed. For the fastest resolution, it&#x2019;s best to reach out as soon as you spot any discrepancies.

What should I do if an item is missing from my order?

To change your shipping address, please reach out to us as soon as possible with the updated information. We are happy to assist and update your order details to ensure it is shipped to the correct location. It’s best to notify us as soon as possible

To change your shipping address, please reach out to us as soon as possible with the updated information. We are happy to assist and update your order details to ensure it is shipped to the correct location. It&#x2019;s best to notify us as soon as possible to avoid any delays or misdeliveries.

How do I change my shipping address for an order?

The deer we harvest are 100% wild and roam freely across the hillsides of Haleakalā on the island of Maui. They live their entire lives as wild animals, foraging on over 60 different plant species across Maui's diverse ecosystems. Their diet consists

The deer we harvest are 100% wild and roam freely across the hillsides of Haleakal&#x101; on the island of Maui. They live their entire lives as wild animals, foraging on over 60 different plant species across Maui&apos;s diverse ecosystems. Their diet consists exclusively of what they naturally select from the land, which contributes to their exceptional nutritional profile and clean flavor. Each animal is respectfully harvested in the field and then brought to our baseyard in Kula, HI, where it is carefully butchered by our team.

Is the venison sourced from wild or farm-raised animals?

According to USDA guidelines, if meat products are still below 40°F or partially frozen upon arrival, they can be safely consumed or refrozen. However, your satisfaction and peace of mind is important to us, and if you have concerns regarding the qua

According to USDA guidelines, if meat products are still below 40&#xB0;F or partially frozen upon arrival, they can be safely consumed or refrozen. However, your satisfaction and peace of mind is important to us, and if you have concerns regarding the quality of your shipment, we are happy to offer a replacement or refund.

What happens if my venison shipment arrives thawed?

You can cancel your subscription directly through your account or by contacting us at info@mauinuivenison.com and we can take care of this manually. If you cancel your subscription through your account, here are the necessary steps:. 1. Login using y

You can cancel your subscription directly through your account or by contacting us at&#xA0;<a href="mailto:info@mauinuivenison.com">info@mauinuivenison.com</a> and we can take care of this manually. &#xA0;If you cancel your subscription through your account, here are the necessary steps:1. Login using your email address associated with your subscription2. Select Manage Subscription&#xA0;button below your recurring subscription3. Select Cancel Subscription and fill out the following survey4. Confirm Cancel Membership

How can I cancel my subscription?

We currently do not have the option to pause subscriptions indefinitely. However, we can help by rescheduling your next order for a later date of your choosing. Alternatively, you can skip an upcoming delivery or cancel your subscription for the time

We currently do not have the option to pause subscriptions indefinitely. However, we can help by rescheduling your next order for a later date of your choosing. Alternatively, you can skip an upcoming delivery or cancel your subscription for the time being, with the option to reactivate it when you are ready.